FAQ

Shipping
  • Currently only shipping to the continental US.

  • Your purchase will be sent to the address provided at checkout. Please make sure that this address is up to date and correct before submitting your order.

  • Chalkboards are delivered via USPS Priority, USPS ground shipping or UPS.

  • Small goods are delivered via USPS Priority, USPS ground shipping or First-Class Mail depending on the quantity ordered.

  • I will use Reusing boxes for some shipping.

Custom Orders
  • For inquiries and discussions regarding custom chalkboards, please reach out via email.

  • Processing time 1-4 weeks (depending on design, size and the number of orders I am currently working on). I can give you an approximate time of completion before you order.

  • There are no refunds or returns for custom orders.

  • I do not work onsite at businesses or in homes. In addition, I do not create murals or install chalkboards.

  • I currently don’t offer portraits.

Goods
  • There are no refunds or returns for goods.

Damaged Items
  • I will replace or refund items if they arrive defective or damaged. Please submit a claim within 48 hours of receiving your order by email with a photo of the package and the defective or damaged item(s).

Note
  • The way colors appear may vary from monitor to monitor.

  • Board sizes are subject to +/-0.188" cut tolerance.

  • My chalkboard art is smudge-free.

  • My chalkboards do not include frames.

All items and designs are copyright protected and owned by Chalkboard Designs by Misa.

By purchasing at chalkboarddesignsbymisa.com you agree to these terms and conditions.

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